ANNUAL COMPLIANCE TRAINING
Set your baseline in year one.
Stay compliant every month after.
Twelve short, scenario-based courses on the federal rules every mortgage company has to train on. Your team takes all twelve in year one, then one a month starting the next January, tracked for you and updated every year at no extra cost.
Built for everyone in your office, not just loan officers.
- Owners & Branch Managers
- Loan Officers
- Processors
- Front Desk & Admin
How it works
1
Year one: set your baseline
All 12 courses are assigned at once in the Training Portal, so your whole team starts fully trained. Anyone with courses still open after 7 days gets an automatic reminder
2
Every January after: one a month
Starting the following January, everyone gets one course per month, assigned automatically, with a reminder if it isn’t done in 7 days.
3
Tracked in your Client Dashboard
See who’s finished, who’s in progress, and who hasn’t started, across the whole company.
4
Proof in one click
Export dated completion records to Excel when an examiner, lender, or investor asks.
THE COURSE LIBRARY · 12 COURSES INCLUDED
Everything your team is expected to know.
Grouped the way the risks actually show up in a mortgage office.
Fraud for Housing
Spot manufactured documents, occupancy misrepresentation, and DIY income from borrowers stretching to qualify for a home.
Fraud for Commission
Catch the internal red flags: debt omissions, altered bank statements, and appraiser pressure used to push a loan to closing.
Fraud for Profit
Protect your company from straw buyer rings, reverse mortgage elder abuse, and equity skimming schemes.
BSA / AML
Bank Secrecy Act requirements, money laundering red flags, and the exact steps for filing a Suspicious Activity Report.
Fair Lending & Redlining
ECOA, disparate impact, and why word choice matters when anyone in your office talks about neighborhoods.
UDAAP
Prevent unfair, deceptive, or abusive practices in your marketing, sales conversations, and borrower communications.
FCRA
The rules for pulling, using, and protecting consumer credit information, including adverse action notices.
GLBA & Cybersecurity
Collecting, storing, and safeguarding borrowers’ nonpublic personal information under the FTC Safeguards Rule.
RESPA
Kickbacks, Section 8 violations, and timely, accurate settlement cost disclosures.
LO Comp
The Loan Originator Compensation rule: how and when MLOs can legally be paid.
Appraiser Independence
What you can and can’t say to appraisers and AMCs to keep every valuation unbiased.
HMDA
Accurate data collection for the Loan Application Register, especially demographic questions in face-to-face interviews.
SEE IT IN ACTION
Real scenarios, not a reading assignment.
Each course turns dense federal rules into short, practical videos your team will actually finish. Here’s a clip from the BSA/AML course.
[Existing BSA/AML "Placement" preview video]
CLIENT DASHBOARD
Every employee. Every course. One view.
See who has completed each required course and who’s still in progress. If an assigned course isn’t finished within 7 days, the system automatically sends that employee a reminder. Filter by person, branch, or course, and export the full matrix to Excel in one click when someone asks for proof.
- Automatic 7-day reminders
- One-click Excel export
- Filter by person, branch, or course
- Dated completion records
BRANCHES & ROLES
Set it up the way your company actually runs.
Add branches to manage real office locations, or simply to divide oversight between teams and managers. Give each branch its own Branch Admin, while the account owner still sees everyone.
A branch can be:
- A physical office
- A department, like Sales or Processing
- A manager's team, like Bill's or Kelly's
WHY ANNUAL TRAINING MATTERS
It's required, and it's your first line of defense.
FinCEN’s AML rule for non-bank residential mortgage lenders and originators (31 CFR § 1029.210) requires an AML program that includes ongoing employee training. And everyone in your office who talks to a borrower needs to understand the rules that govern that conversation.
Fraud for Housing
Spot manufactured documents, occupancy misrepresentation, and DIY income from borrowers stretching to qualify for a home.
Fraud for Commission
Catch the internal red flags: debt omissions, altered bank statements, and appraiser pressure used to push a loan to closing.
Fraud for Profit
Protect your company from straw buyer rings, reverse mortgage elder abuse, and equity skimming schemes.
BSA / AML
Bank Secrecy Act requirements, money laundering red flags, and the exact steps for filing a Suspicious Activity Report.
Need a custom module?
State-specific courses, how to sell a niche product like FHA streamlines, or your own company culture and onboarding video. If you want your team to take it, even if it isn’t strictly mortgage-related, we can build it and host it in your Training Portal for a one-time fee.
Get your whole team trained this month.
See the courses, the Training Portal, and your Client Dashboard in a quick walkthrough.